Returns & Exchanges

At Strike, we prioritize the freshness and quality of our gourmet food products; if your order arrives damaged or unsatisfactory, we offer a hassle-free refund or replacement within 14 days of delivery. Due to the perishable nature of our goods, certain items may be subject to specific safety handling guidelines during the return process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team through the online portal or email with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photographs of the product and packaging if you are reporting damage or quality concerns to help us expedite your claim.

• 3.
  Receive Authorization

  Our quality assurance team will review your request and provide a return authorization number or confirm your eligibility for a direct refund.

• 4.
  Refund or Replacement

  Once approved, we will either ship a fresh replacement immediately or credit your original payment method within 3-5 business days.