Frequently Asked Questions
Everything you need to know about our fresh delivery and premium food standards.
How do you ensure the freshness of food during transit?
We use specialized temperature-controlled packaging and insulated liners to ensure your items stay fresh from our kitchen to your doorstep.
What is your policy on returns for perishable items?
Due to the nature of food products, we cannot accept returns. However, if your order arrives damaged or incorrect, contact us within 24 hours for a full refund or replacement.
Where do you source your ingredients?
Strike is committed to quality; we source 90% of our ingredients from local organic farms and certified sustainable suppliers.
Do you offer shipping to all regions?
Currently, we offer express shipping to the continental United States to ensure that our food products maintain their peak quality during delivery.
Can I track my delivery in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor the temperature-stable journey of your package.
Are there options for specific dietary requirements?
Absolutely. We offer various categories including gluten-free, vegan, and keto-friendly options. Please check the 'Dietary' filter on our shop page.